Most complaints about lawyers are not about legal quality; they are about communication. "How is my matter progressing?" "How much have we spent so far?" "Where is the latest version?" At traditional firms, these questions require emails, waiting time, and manual updates. This information gap arises because law firms use internal tools (matter management, time recording) without giving clients visibility into them. The result: clients pay for work that remains invisible to them.
At pitch.law, we consider this unacceptable. Clients have a right to full transparency over work they are paying for. Technology should eliminate communication overhead, not create it. That principle is the basis of our client portal.
Every pitch.law client receives access to a secure portal providing real-time insight into all active matters through our proprietary PitchCraft system.
Matter Dashboard. A complete overview of all active matters with status, deadlines, responsible lawyers, and recent developments. Clients immediately see which matters require their input and which critical deadlines are approaching.
Document Management. Full access to all matter documents, including drafts, final versions, correspondence, and official filings, with complete version history. No more searching through email attachments or wondering which version is current.
Activity Feed. Automatic updates on every significant action: document uploads, submissions, completed tasks, approaching deadlines. Continuous monitoring without manual follow-up calls or emails.
Cost Transparency. Real-time budget consumption for agreed budgets, scope overview for fixed-price matters, and a detailed activity log for hourly work. Financial transparency with no surprises at the end of an engagement.
The portal operates with two-factor authentication and role-based access controls. Different team members receive appropriate access levels: legal directors see all matters, paralegals only assigned cases, external advisors specific documents. All access is logged and auditable.
Documents are served from the same secure infrastructure as our internal matter management, with no separate cloud services introducing additional security risks. Your confidential information stays within a single secure environment, not scattered across email threads and file-sharing services.
The client portal is not a premium feature; it is the core of our service delivery. Combined with fixed pricing and standardised processes, the portal provides complete predictability: known costs, visible progress, and direct access to the lawyers handling your work. No account managers or information filters between client and counsel.
The portal provides a single access point for all pitch.law services: AI-Powered Trademark Clearance, Brand Monitoring & Online Enforcement, Contract Studio, and IP Cost Estimator. Whether you are tracking a trademark clearance search, reviewing a contract draft, or monitoring enforcement actions, everything is accessible through one interface.
Yes. Every pitch.law client receives portal access automatically. Transparency is a standard part of our service delivery, not a paid upgrade or optional add-on.
Two-factor authentication, role-based access, and comprehensive activity logging. Documents are served via the same secure infrastructure as our internal system, with no third-party cloud services in the chain.
Yes. Role-based controls allow different visibility levels: full access for legal directors, restricted access for paralegals, document-specific access for external advisors. Access levels can be adjusted as team roles change.
For fixed-price matters: scope and price are always visible. For budget projects: real-time spending tracking against the agreed budget. For hourly work: a full activity log with time entries and descriptions. Financial transparency is a core design principle of the portal.
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