Privacy Policy

Privacy Policy of

This Privacy Policy describes how and when

  1. BART LIEBEN BV d.b.a. “Pitch”, a limited company with registered office at Grétrystraat 54, 2018 Antwerpen, Belgium registered with the Crossroads Bank for Enterprises with number 0830.302.479; and  
  1. PITCH PATENTS BV, a limited company with registered office at Larumseweg 95D/2, 2440 Geel registered with the Crossroads Bank for Enterprises with number 0781.754.276;  

hereinafter referred to as “PITCH”, “we” or “us”;

process your personal data when you use the website (hereinafter: the "Website").  

BART LIEBEN BV and PITCH PATENTS BV act in their capacity of co-controllers with regard to the processing of your personal data.  

1. General

By using the Website, you acknowledge and agree that your data will be processed for the purpose of providing personalized services in accordance with the General Data Protection Regulation and as described in this Privacy Policy.

The following terms used throughout this Privacy Policy have the following meanings:

"personal data" means any information relating to you as an individual or information which enables to identify you.

"General Data Protection Regulation" (hereinafter: the "GDPR") means the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

We have measures in place to ensure that your personal data is protected against unauthorized access, deletion or alteration. We will use reasonable efforts to ensure that your privacy interests are protected in accordance with applicable law and best practices.

2. Nature and manner of personal data processed by us

Use of the Website

By using Google Analytics, we collect and process personal and non-personal data collected through your use of the Website.


If you do not consent with the processing of your personal data, we will only process the following data:

  • time of your visit (time stamp);
  • user-agent;
  • the referring website (this is the website from which you came to enter the Website);
  • the pages visited;
  • the type of browser you use;
  • your operating system;
  • age;
  • sex; and
  • your geolocation, which includes: country, region, city and approximate latitude and longitude.

The data processed by Google Analytics is used in order to improve your browsing experience and the Website’s functionalities.  

In the event you consent to the processing of your personal data for analytical or marketing purposes this data may additionally include:

  • name and surname;
  • telephone number;
  • (company) address;
  • email; and
  • your IP address.

This data is processed by us in order gain insights on our website visitors and improve our services.  

Contact Form

You complete the contact form on our website, available through the following link:  

We may ask you to provide the following details in order to allow us to process your contact request:

  • name and surname;
  • address; and
  • e-mail.

By completing the contact form, you naturally consent that we will process your personal data in order to contact you. The details provided by you shall be deleted 12 months after your entry.

Social media links

The Website has incorporated a link to the Instagram, LinkedIn and Youtube social media accounts which are accessible by clicking the corresponding buttons. You accept and understand that by clicking those links certain account information might be processed by that particular platform and is provided to us.  

3. Our measures to protect your privacy

Transfer of your personal data to third parties

Unless we are legally obliged to do so, we will not transfer any of your personal data to third parties without your explicit consent.  

Technical measures to protect your privacy

We take reasonable steps to protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  

However, you expressly acknowledge and accept that - in general - the transmission of information through the internet is never completely secure, private or confidential. Therefore, any information sent or received from the Website may be intercepted, decrypted, accessed and/or used by public authorities and/or third parties via email or by using any of the services provided by us, even if technology is used which encrypts such information exchanges.

Data storage

Unless longer statutory retention periods apply, your personal data which is processed by us will be automatically removed within the following time limits:

  • Personal data processed following your visit of the Website: 2 months;
  • Personal data processed following the completion of a contact form: 12 months  


We maintain strict policies and security measures to ensure that visitor information in our computer systems and files is protected. Our employees only have access to visitor information they would need to perform their jobs and provide a service to you. All employees are obliged to respect the privacy of visitors.

We make every effort to keep our servers, applications and databases secure and free from unauthorized access and use, using physical, administrative and technological measures to maintain the protection of this information.

Service providers

In order to run our Website and to provide our services we use a number of third-party technical services. We ensure that these service providers implement similar technical and organizational measures to protect your personal data. A summary of our main processors is listed below:

4. Cookies

Cookies are small data files stored in the device memory and allows us to improve the services of PITCH and the overall user experience, to see which areas and features of the services provided by PITCH are popular, and count visits.  

PITCH uses both functional cookies and analytical cookies.

Functional cookies are essential for the use of our Websites, as they store user preferences. These are not shared with third parties. Analytical cookies help us to improve our Websites by giving us information on how users interact with our Websites, such as the number of visitors to the site, the pages they visit and the time they spent on the Website. These cookies do not collect information that identifies a visitor.

All information collected by these cookies is aggregated and therefore anonymous.

We can also collect information with so-called "web beacons" (also known as "tracking pixels "). These technologies hold electronic images in which can be used by PITCH services or emails and assist in delivering cookies, visits count, insight into the use and effectiveness of the campaign and determine whether an e-mail has been opened and processed.

Most internet browsers allow you to remove cookies from your hard disk, reject cookies or receive a warning before a cookie is installed. Consult the instructions or help function of your internet browser for more details, or visit

Please note that if you choose to block, delete or decline cookies, this may affect the availability and functionality of the Website and the services provided by PITCH.

5. Your rights

In this paragraph we will explain to you what rights you have in accordance with the GDPR and how you can exercise them.

You have the right to object to any processing of your personal data:

  • Requesting access and inspection of the personal data processed;
  • To request the correction, deletion or restriction of personal data;
  • To oppose the (automated) processing;
  • To withdraw your prior consent to certain processing activities;

You can exercise your rights as follows:

1. in writing: by sending a letter to the addresses mentioned in the first paragraph, stating the rights you wish to exercise, and with a copy of your identity card (front and back); and

2. electronically: by sending an email to, stating the rights you wish to exercise, and with a copy of your identity card (front and back).

If you request an overview of your personal data gathered by us, we will provide you with a PDF document within a reasonable timeframe.

In certain cases we may refuse your request in whole or in part due to, amongst other things, but not limited to, the applicable statutory retention periods. We will always justify this refusal with an explanation of the reason.

Your data will be kept for at least the period required by law. Unless you request us to delete your personal data or if we are legally obliged to do so, your personal data will be automatically deleted after the data storage periods as mentioned above.  

6. Contacting us and complaints

You will be able to contact us by sending emails By doing so, naturally, you consent that all data incorporated in such email is processed by us. We will only process your personal data in order to provide you with an answer to your enquiry.  

If you have a complaint about the way in which we process or store your data, please do not hesitate to contact us by sending an e-mail If possible, we will be happy to solve such issues.  

Please be advised that you can always lodge a complaint with the Belgian Data Protection Authority Drukpersstraat 35, 1000 Brussels.

7. Changes

This privacy policy might be revised from time to time.

Any such changes will be posted on our Website and, where appropriate we will inform you by email on such changes. We encourage you to review the Privacy Policy when you visit the Website to keep up to date with our processing activities and ways in which we can protect your privacy.