--- title: "How We Work: Our Promises and How We Keep Them | Pitch" description: "What we promise clients, and how the way we work keeps it: we listen first, a lawyer decides, costs are predictable, nothing slips and your data is protected." url: https://www.pitch.law/how-we-work --- How we work # We walk the talk. Every promise we make is built into how we work. You are at the centre; people, process, technology and AI are organised around you. - 87 contract types ready to tailor - 1,697 vetted clauses - 689 checks in every contract review - 36 languages a brand name is screened in 01How we work ## What we promise, and what keeps it 01 ### We listen first. What keeps it: Your question reaches a specialist, not a queue. You hear from us within one business day, and the first chat is free. 02 ### A lawyer decides. What keeps it: Technology searches, drafts and compares. An attorney approves every filing, opinion, notice and document before it goes out. 03 ### You know the cost. What keeps it: Fixed prices for defined work, and estimates per country split into official fees, our fees and costs, before you commit. 04 ### It is fast. What keeps it: Drafts start from vetted building blocks, not a blank page, and are often ready within one business day of intake. 05 ### Nothing slips. What keeps it: A person confirms every deadline. Where we cannot verify a date from an official source, we do not guess it. 06 ### Your data stays protected. What keeps it: Confidential content is screened and redacted on our own hardware before any cloud AI sees it. If that check cannot run, nothing goes out. Our platform is hosted in the EU. 02See it in a matter ## See it in a matter Pick a matter and look through any layer: who decides, what happens, what runs it, and where AI helps or deliberately does not. Look through 1. ### Step 1: You tell us - People You, in your own words. A specialist picks it up. - Process We check for conflicts and ask only the facts that change the answer. - Technology [Client Portal](https://www.pitch.law/technologies/client-portal) - AI Not here: a person decides. 2. ### Step 2: Is the name free? - People A trademark attorney reviews the result and signs the opinion. - Process Absolute grounds, registers and online use, step by step, with an attorney checkpoint after each. - Technology [Trademark Clearance Search](https://www.pitch.law/technologies/efficient-cost-effective-and-accurate-trademark-clearance-solutions)[IP Cost Estimator](https://www.pitch.law/technologies/ip-cost-estimator) - AI Assesses similarity, suggests the classes and screens the name in 36 languages. 3. ### Step 3: File it - People Nothing is filed without an attorney’s confirmation. - Process Applications for the EUIPO, the Benelux office and WIPO are prepared in one flow. - Technology [Trademark Filing](https://www.pitch.law/technologies/trademark-filing)[IP Portfolio, Renewals and Deadlines](https://www.pitch.law/technologies/portfolio-renewals) - AI Not here: a person decides. 4. ### Step 4: Watch the market - People An attorney reads the hits; you decide what to do. - Process Registers, domain names, marketplaces and social media are watched on a schedule; each run is compared with the last. - Technology [Trademark and Design Watch](https://www.pitch.law/technologies/online-brand-protection)[Online Brand Monitoring](https://www.pitch.law/technologies/domain-monitoring-enforcement) - AI Not here: a person decides. 5. ### Step 5: Act, and keep it alive - People A lawyer sends every notice; a person confirms every deadline. - Process Evidence is captured with a timestamp; renewal dates are only computed from official sources. - Technology [Takedowns and Enforcement Notices](https://www.pitch.law/technologies/online-takedowns)[IP Portfolio, Renewals and Deadlines](https://www.pitch.law/technologies/portfolio-renewals) - AI Not here: a person decides. [Choose and clear your brand →](https://www.pitch.law/goals/choose-and-clear-your-brand) 1. ### Step 1: You tell us - People You, in your own words. A specialist picks it up. - Process We check for conflicts and ask only the facts that change the answer. - Technology [Client Portal](https://www.pitch.law/technologies/client-portal) - AI Not here: a person decides. 2. ### Step 2: Draft it - People A lawyer tailors the draft to your deal. - Process Built from a library of 87 contract types and 1,697 vetted clauses, not from a blank page. - Technology [Document Studio](https://www.pitch.law/technologies/contract-studio) - AI Assembles a first draft from your brief. 3. ### Step 3: Review theirs - People An attorney weighs every flagged clause. - Process Their contract is checked clause by clause against 689 playbook rules. - Technology [Contract Review](https://www.pitch.law/technologies/clause-library-risk-review) - AI Reads along and ranks the risks. 4. ### Step 4: Sign-off - People Every document is reviewed and signed off by a lawyer before it goes out. - Process Fixed price for defined work, often within one business day of intake. - Technology — - AI Not here: a person decides. 5. ### Step 5: Live with it - People A person confirms each right and duty. - Process Who has to do what, and when, is tracked with the clause it comes from. - Technology [Contract Management: Rights and Obligations](https://www.pitch.law/technologies/contract-obligations) - AI Not here: a person decides. [Contract →](https://www.pitch.law/goals/contract) 1. ### Step 1: You tell us - People You, in your own words. A specialist picks it up. - Process We check for conflicts and ask only the facts that change the answer. - Technology [Client Portal](https://www.pitch.law/technologies/client-portal) - AI Not here: a person decides. 2. ### Step 2: Map it - People You and your lawyer complete the registers together. - Process One set of registers for GDPR, the AI Act, NIS2 and DORA; what you enter once is reused. - Technology [Records of Processing and Compliance Registers](https://www.pitch.law/technologies/privacy-register)[AI Act Register and Assessments](https://www.pitch.law/technologies/ai-act-governance-toolkit) - AI Suggests the AI Act risk class of each AI system. 3. ### Step 3: Assess the risk - People Your lawyer reviews and signs off the assessment. - Process Guided impact assessments that stay up to date as you change. - Technology [DPIA](https://www.pitch.law/technologies/digital-data-protection-impact-assessment)[AI Act Register and Assessments](https://www.pitch.law/technologies/ai-act-governance-toolkit) - AI Not here: a person decides. 4. ### Step 4: When people ask - People Every answer is checked before it is sent. - Process Requests are logged, tracked against the deadline and fulfilled. - Technology [Data Subject Requests](https://www.pitch.law/technologies/dsar-handling) - AI Not here: a person decides. 5. ### Step 5: When something goes wrong - People A lawyer approves the notification. - Process A 72-hour countdown, a reference per breach and a structured notification. - Technology [Data Breach Handling](https://www.pitch.law/technologies/breach-response-workflow) - AI Not here: a person decides. [GDPR and privacy →](https://www.pitch.law/goals/gdpr-and-privacy) Built for it. The technology behind these steps, each with a person at the decision point: [Client Portal](https://www.pitch.law/technologies/client-portal), [Trademark Clearance Search](https://www.pitch.law/technologies/efficient-cost-effective-and-accurate-trademark-clearance-solutions), [IP Cost Estimator](https://www.pitch.law/technologies/ip-cost-estimator), [Trademark Filing](https://www.pitch.law/technologies/trademark-filing), [IP Portfolio, Renewals and Deadlines](https://www.pitch.law/technologies/portfolio-renewals), [Trademark and Design Watch](https://www.pitch.law/technologies/online-brand-protection), [Online Brand Monitoring](https://www.pitch.law/technologies/domain-monitoring-enforcement), [Takedowns and Enforcement Notices](https://www.pitch.law/technologies/online-takedowns), [Document Studio](https://www.pitch.law/technologies/contract-studio), [Contract Review](https://www.pitch.law/technologies/clause-library-risk-review), [Contract Management: Rights and Obligations](https://www.pitch.law/technologies/contract-obligations), [Records of Processing and Compliance Registers](https://www.pitch.law/technologies/privacy-register), [AI Act Register and Assessments](https://www.pitch.law/technologies/ai-act-governance-toolkit), [DPIA](https://www.pitch.law/technologies/digital-data-protection-impact-assessment), [Data Subject Requests](https://www.pitch.law/technologies/dsar-handling), [Data Breach Handling](https://www.pitch.law/technologies/breach-response-workflow). ## Now, what do you want to achieve?